Artificial intelligence and human assistance to provide personalized support
AI Reception is the expert virtual assistant that offers answers without waiting time and understands each person's needs.
The benefits of AI Reception
Because at the reception
Optimizes available resources
It enhances the internal operating procedure, optimizing the available resources that in this way can take care of more complex tasks.
Increase calls handled
Artificial intelligence and human assistance to provide personalized support calls are handled instantly by the bot, zeroing in on missed calls. A support agent is always available both to deal with more complex requests and to talk to those who prefer human contact.
Personalized welcome
Leveraging natural language recognition, text and audio processing, and machine learning technologies, AI Reception provides an advanced reception experience by recognizing callers and handling requests according to specific needs.
Use cases
Possible scenarios with AI Reception
Cutting-edge technology in synergy with human experience for a personalized approach.
MARKETSCombination of human support and artificial intelligence
AI Reception provides an instant welcome to your contacts through the use of a bot and diverts more complex requests to specialized human operators.
Stand customization
Respond to user requests with personalized reception through caller recognition and need-based request management.
Scalable and multilingual service
The implementation of AI Reception ensures efficient management of resources based on peak incoming calls. Interactions can be customized based on different nationalities and language backgrounds.
Case study
The case for success with AI Reception
Up to 80% of calls handled autonomously by the bot
100% call handling with zero wait time
35% economic saving for the customer
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