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Phonetica S.r.l. Becomes INGO S.r.l. Benefit Corporation: A New Chapter of Innovation and Social Commitment
After over 25 years of experience, Phonetica S.r.l. is evolving into INGO S.r.l. Benefit Corporation, because the commitment to creating…
Read moreGreen Tech: what it is and how it can lead us to a more sustainable future
The intersection of technology and sustainability has generated Green Tech: a wide range of innovative solutions from renewable energy production…
Read moreWhat is BPO? How to support companies in consumer management
Business Process Outsourcing (BPO) is the subcontracting of business functions to outside vendors and managers. Thus, it involves outsourcing some…
Read moreCustomer experience mapping: the key element for e-commerce success
Behind every online transaction is a customer with unique expectations, desires, and needs. In this context, the customer experience plays…
Read moreAI in healthcare: artificial intelligence for appointment management
Efficient appointment management is one of the key factors in ensuring a good patient experience and optimization of resources in…
Read moreEco-Sustainability and Innovation: Discover INGO’s Customer Care Applied to Green Tech
The Green Tech market today is gradually developing, and more and more companies are committed to offering environmentally sustainable and…
Read moreHybrid BPO: A New Approach to Customer Care
Customer support, both pre and post-purchase, is an increasingly important function for businesses to determine their success and maintain a…
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