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INGO News
Explore our blog and stay up-to-date with the latest news and innovations in the field of Customer Experience.
Manufacturing: Omnichannel Solutions to Ensure Industry SLAs
The manufacturing sector is experiencing an unprecedented transformation, and companies need to quickly adapt to the changes to remain competitive.…
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Solar: Guiding Customers Before and After Investing in Solar Energy
Investing in solar installations represents a significant step for individuals and businesses towards sustainable development. The key to maximizing the…
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Customer service for e-commerce: automation and WhatsApp to improve your relation with your customers.
In the world of e-commerce, customer service is crucial for a company's success. In a market where consumers have numerous…
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Contact Center Software: All Customer Interactions in an Omnichannel Solution
Contact center software provides companies with the necessary tools to manage a variety of interactions, ranging from phone calls to…
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A success case in the fitness world
Thanks to its customer care services and innovative technological choices based on automation and AI, INGO has managed to create…
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Business Process Outsourcing: What It Is and the Advantages It Offers to the Customer Care Sector
Understanding what Business Process Outsourcing (BPO) is and how it can positively impact the customer care sector is crucial for…
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