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Intelligenza Artificiale
The importance of Smart Utilities for efficient service management
How important are Smart Utilities in the current Italian landscape and what technological investments are needed for an optimal transition…
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Green Tech & Human-Centered AI: the new sgenda for corporate sustainability
The article explores how Green Tech and Human-Centered AI are redefining corporate sustainability. The integration of these technologies enables companies…
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Help desk software: guide to choosing the perfect solution
Today, offering efficient customer support is a key factor in standing out from competitors. Modern help desk software makes it…
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Healthcare innovation: AI and automation for a better patient experience
How are AI and automation redefining the characteristics of healthcare innovation, radically transforming the way patients interact with healthcare facilities?
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Customer care specialist: how the work of telephone operators is changing.
The customer care specialist is undergoing a radical transformation in the digital age. From a simple telephone operator, he or…
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The future of customer service: the customer experience enhanced by Agentic AI
Agentic AI represents the evolution of artificial intelligence toward autonomous systems capable of perception, reasoning, action and continuous learning. With…
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