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Intelligenza Artificiale
Automation applied to customer experience: bestpractice and challenges ahead.
Automation is increasingly becoming an innovative resource in the customer experience landscape. Making the most of new technologies is the…
Read moreVoicebot: an essential tool to support customer care
Thanks to their ability to handle large numbers of calls quickly and efficiently, voicebots have become an indispensable resource for…
Read moreVirtual reception: an AI assistant to handle inbound requests
By integrating advanced technologies such as artificial intelligence and automation systems, companies can offer efficient and personalized services, reducing waiting…
Read moreFinancial services: the importance of customer service for customer retention
Maintaining customer loyalty has become a primary goal for companies in the financial services industry. Customer retention has become a…
Read moreAI in healthcare: artificial intelligence for appointment management
Efficient appointment management is one of the key factors in ensuring a good patient experience and optimization of resources in…
Read moreThe Best AI-Supported Customer Service Strategies
The advent of AI-powered technologies brings various innovations that can be applied to all fields, including customer care.
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