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Mail Assistant: how automation can improve the customer experience

Integration of AI and human expertise in email management transforms customer service: immediate responses, operational efficiency and customer satisfaction guaranteed.

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AI customer services: the use of artificial intelligence in customer service

The implementation of AI customer services systems represents the evolutionary frontier of customer service. Advanced Natural Language Processing and machine…

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Generative AI in healthcare: how artificial intelligence transforms healthcare innovation

Generative AI represents the new frontier of digital healthcare, transforming clinical and administrative processes through advanced machine learning and natural…

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BPO manufacturing industry: how to optimize the customer experience

The article analyzes the evolution of BPO in manufacturing, exploring strategies to optimize the customer experience through the integration of…

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The importance of Smart Utilities for efficient service management

How important are Smart Utilities in the current Italian landscape and what technological investments are needed for an optimal transition…

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Green Tech & Human-Centered AI: the new sgenda for corporate sustainability

The article explores how Green Tech and Human-Centered AI are redefining corporate sustainability. The integration of these technologies enables companies…

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