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INGO News
Explore our blog and stay up-to-date with the latest news and innovations in the field of Customer Experience.
Sentiment analysis, a powerful tool for retail customer care
Today it is increasingly important to use sentiment analysis to better understand the needs of its customers, to improve brand…
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Omnichannel retail is the future of the shopping experience
The average consumer is becoming more and more demanding, thanks to the massive use of the web and the possibility…
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