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Events and initiatives

Conferences, webinars, workshops, INGO organised and participated in engaging experiences and created new transformative connections. Find out what we did.

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Digital Healthcare 2024

On Nov. 20 in Rome, INGO participated in Sanità Digitale 2024 (Digital Healthcare 2024), the #InnovazionePA (Soiel International) event that explored the challenges and opportunities of digitization in the healthcare sector. Among the topics covered: Artificial Intelligence, cybersecurity, data interoperability, healthcare spending, Internet of Medical Things, digital therapies and new regulations. Representing INGO, Luana Beni, Head of Sales, along with Mina Priore, Business Developer, and Dario Panzeri, Head of Automation, took part in this important opportunity to exchange views with key players in the industry

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Intelligent Healthcare

On November 20 in Milan, INGO participated in the “Intelligent Healthcare” Roundtable organized by Data Manager Magazine. The event provided an important opportunity for discussion on healthcare innovation, highlighting the key role of dialogue and collaboration in addressing industry challenges. Martino Carrera, CEO of INGO, shared how AI-based solutions can improve the Customer and Patient Experience, optimizing processes and balancing efficiency and personalized attention.

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Omnichannel Customer Journey: how to identify customers’ needs at every stage of their journey. CMI interview with Martino Carrera, CEO INGO.

Martino Carrera, CEO of INGO, participated in the Ask and Meet event organized by CMI Customer Management Insights and explored the crucial role of Artificial Intelligence in enhancing and personalizing the customer experience.

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Omnichannel Customer Journey: how AI makes a difference. CMI interview with Andrea Bovio, Business Developer at INGO

Andrea Bovio, Business Developer at INGO, participated in CMI Customer Management Insights' Ask and Meet event, where he spoke about the challenges in creating a customer-centric customer experience in the age of AI and data. He highlighted the importance of: seamless omnichanneling, to ensure a smooth transition between physical and digital channels; data integration, to deliver personalized services and informed decisions; balancing personalization and privacy, in order to comply with regulations and build trust; cultural change, to promote a customer-centric mindset throughout the enterprise.

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Digital Health event: challenges and opportunities of digital transition in the national public and private health system

On July 31, INGO participated in the panel discussion “Digital Health: challenges and opportunities of the digital transition in the national public and private healthcare system,” organized by .PA magazine (InnovazionePA). During the closed-door meeting, industry experts, including Luana Beni, Head of Sales at INGO, discussed the various challenges and opportunities related to the digitization of healthcare.

The importance of the customer in the new age of Artificial Intelligence

Dario Panzeri, Automation Area Manager, and Simona Longo, Account Manager, took part in the meeting ‘NextBestAction. Customer centrality accelerated by AI, and more’ organised by Club CMMC - Customer Management Multimedia Competence.

Press releases

Keep informed with INGO press releases.

Explore our press releases for the latest initiatives, partnerships, events and more. We are proud to share with you our latest achievements and the progress we are making on our journey.

Phonetica S.r.l. Becomes INGO S.r.l. Benefit Corporation: A New Chapter of Innovation and Social Commitment

After over 25 years of experience, Phonetica S.r.l. is evolving into INGO S.r.l. Benefit Corporation, because the commitment to creating…

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