Events and initiatives
Conferences, webinars, workshops, INGO organised and participated in engaging experiences and created new transformative connections. Find out what we did.
Intelligent Healthcare, the race for innovation
In the article "Intelligent Healthcare, the race for innovation," Data Manager explores how digital technologies and new innovations are transforming the healthcare system, involving various industry stakeholders, including INGO, in a discussion about the opportunities and challenges of this innovation journey.
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Inclusive, Accessible, and Multichannel Healthcare
Martino Carrera, CEO of INGO, shares with Data Manager our vision for a more inclusive, efficient, and multichannel healthcare system.
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Contact Center Experience
On February 20, 2025, Luana Beni, Head of Sales at INGO, participated in the web conference organized by Soiel International. During this event, Luana shared insights on the transformation currently taking place in the customer service industry: from the traditional BPO model, focused on operational outsourcing, to an advanced approach as a CX Solution Provider, integrating technology, consulting, and automation to optimize the customer experience.
Digital Healthcare 2024
On Nov. 20 in Rome, INGO participated in Sanità Digitale 2024 (Digital Healthcare 2024), the #InnovazionePA (Soiel International) event that explored the challenges and opportunities of digitization in the healthcare sector. Among the topics covered: Artificial Intelligence, cybersecurity, data interoperability, healthcare spending, Internet of Medical Things, digital therapies and new regulations. Representing INGO, Luana Beni, Head of Sales, along with Mina Priore, Business Developer, and Dario Panzeri, Head of Automation, took part in this important opportunity to exchange views with key players in the industry
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Intelligent Healthcare
On November 20 in Milan, INGO participated in the “Intelligent Healthcare” Roundtable organized by Data Manager Magazine. The event provided an important opportunity for discussion on healthcare innovation, highlighting the key role of dialogue and collaboration in addressing industry challenges. Martino Carrera, CEO of INGO, shared how AI-based solutions can improve the Customer and Patient Experience, optimizing processes and balancing efficiency and personalized attention.
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Omnichannel Customer Journey: how to identify customers’ needs at every stage of their journey. CMI interview with Martino Carrera, CEO INGO.
Martino Carrera, CEO of INGO, participated in the Ask and Meet event organized by CMI Customer Management Insights and explored the crucial role of Artificial Intelligence in enhancing and personalizing the customer experience.
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Keep informed with INGO press releases.
Explore our press releases for the latest initiatives, partnerships, events and more. We are proud to share with you our latest achievements and the progress we are making on our journey.
Phonetica S.r.l. Becomes INGO S.r.l. Benefit Corporation: A New Chapter of Innovation and Social Commitment
After over 25 years of experience, Phonetica S.r.l. is evolving into INGO S.r.l. Benefit Corporation, because the commitment to creating…
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