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Intelligenza Artificiale
AI in healthcare: artificial intelligence for appointment management
Efficient appointment management is one of the key factors in ensuring a good patient experience and optimization of resources in…
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Phonetica S.r.l. Becomes INGO S.r.l. Benefit Corporation: A New Chapter of Innovation and Social Commitment
After over 25 years of experience, Phonetica S.r.l. is evolving into INGO S.r.l. Benefit Corporation, because the commitment to creating…
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Customer experience KPIs: how to evaluate the customer relationship. The Phygital Frontier
The customer experience and the contact between consumer and company Evaluating KPIs (i.e. key performance indicators) of the customer experience…
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What is a Database?
Why is data increasingly important and how is it organized, managed and used? How do databases become a fundamental tool…
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Sentiment analysis, a powerful tool for retail customer care
Today it is increasingly important to use sentiment analysis to better understand the needs of its customers, to improve brand…
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