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Customer Care
Voicebot: an essential tool to support customer care
Thanks to their ability to handle large numbers of calls quickly and efficiently, voicebots have become an indispensable resource for…
Read moreFood world case study: how INGO created a customized project
Find out how INGO, thanks to its experience in the world of customer experience and effective communication with its customers,…
Read moreFinancial services: increasing revenue by up-selling and cross-selling financial services
Companies in the financial sector are constantly looking for effective strategies to improve their performance and meet growing customer expectations.…
Read moreCase Study: INGO’s Survey Service
In this case study, we will analyze how INGO implemented a Survey service via WhatsApp for three different companies in…
Read moreBPO in the utilities sector: scalable customer service to address service disruptions.
The utilities sector faces increasingly significant challenges. Service disruptions can have a devastating impact on both customers and business operations.…
Read moreSolar: Guiding Customers Before and After Investing in Solar Energy
Investing in solar installations represents a significant step for individuals and businesses towards sustainable development. The key to maximizing the…
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