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INGO News
Explore our blog and stay up-to-date with the latest news and innovations in the field of Customer Experience.
The biggest challenges facing customer care in the utilities sector
What are the biggest challenges companies in utilities face when it comes to customer care? And what are the most…
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What touchpoints to integrate to improve the customer experience?
How important is the choice of touch points in creating a quality customer experience between company and customer? And how…
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Smart manufacturing and customer care: a combination not to be underestimated
How can a quality, innovative customer experience be considered an important aspect within a market such as Smart Manufacturing?
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How green technology is making its way into our daily living
Green technology is increasingly becoming a familiar element in our everyday lives. With the exponential increase of companies focused on…
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INGO and customer service in energy: the case study of AGN ENERGIA
Learn how INGO was able to create a tailor-made energy project for its client through process optimization and the use…
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Automation applied to customer experience: bestpractice and challenges ahead.
Automation is increasingly becoming an innovative resource in the customer experience landscape. Making the most of new technologies is the…
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