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INGO News
Explore our blog and stay up-to-date with the latest news and innovations in the field of Customer Experience.
Innovation and security in banking customer care
The evolution of customer service in banking through artificial intelligence, automation, and advanced technologies for an optimized and secure user…
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Generative AI in healthcare: how artificial intelligence transforms healthcare innovation
Generative AI represents the new frontier of digital healthcare, transforming clinical and administrative processes through advanced machine learning and natural…
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BPO manufacturing industry: how to optimize the customer experience
The article analyzes the evolution of BPO in manufacturing, exploring strategies to optimize the customer experience through the integration of…
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How to enhance medical care during vacation periods
Vacation periods pose a critical challenge to the delivery of medical care across the country. The article explores how innovative…
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Managing online sales in summer: intelligent automation applied to customer care
The article explores the specific challenges of online sales during the summer period and presents intelligent automation solutions for customer…
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INGO and the use case in the food industry for a multinational company
This case study will explain how INGO was able to cope with the demands of an incumbent customer to create…
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