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Case study: how IVR and voicebot improved customer care for an electronic distribution company
In this case study we are going to analyze how INGO supported a company, a leading distributor of consumer electronics…
Read moreHospital sector case study: how Reception AI improved switchboard performance
A healthcare client had the need to improve the performance of their call center by reducing missed calls, wait times,…
Read moreAW LAB case study: how customer service management has improved
In this case study, we will analyse how INGO supported AW LAB, a leading company in the clothing industry, to…
Read moreCase Study: How XCALLY has improved the customer service of Synlab, a leader in the health care sector
In this case study we analyze how the use of artificial intelligence systems has allowed our customer Synlab, the leading…
Read moreThe Autoguidovie Case Study for customer service management
In this case study we will analyze how the use of artificial intelligence and IVR, thanks to the platforms of…
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