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What role does AI play in the utilities industry
The utility industry is undergoing a profound transformation in the way it approaches customers and users. How can the use…
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The biggest challenges facing customer care in the utilities sector
What are the biggest challenges companies in utilities face when it comes to customer care? And what are the most…
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INGO and customer service in energy: the case study of AGN ENERGIA
Learn how INGO was able to create a tailor-made energy project for its client through process optimization and the use…
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Automatic Availability: The Value of Contact Centers for the Utilities Sector
Automatic availability is a crucial tool for ensuring reliable and timely customer service. With advanced technologies and highly qualified personnel,…
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