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Case Study: INGO’s Survey Service

In this case study, we will analyze how INGO implemented a Survey service via WhatsApp for three different companies in…

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Digital transformation in healthcare: How to improve the customer experience of patients

The digital transformation in healthcare is revolutionizing the way healthcare services are delivered and accessed. With the evolution of digital…

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A success case in the fitness world

Thanks to its customer care services and innovative technological choices based on automation and AI, INGO has managed to create…

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Customer experience mapping: the key element for e-commerce success

Behind every online transaction is a customer with unique expectations, desires, and needs. In this context, the customer experience plays…

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Eco-Sustainability and Innovation: Discover INGO’s Customer Care Applied to Green Tech

The Green Tech market today is gradually developing, and more and more companies are committed to offering environmentally sustainable and…

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The Best AI-Supported Customer Service Strategies

The advent of AI-powered technologies brings various innovations that can be applied to all fields, including customer care.

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