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BPO
What is BPO? How to support companies in consumer management
Business Process Outsourcing (BPO) is the subcontracting of business functions to outside vendors and managers. Thus, it involves outsourcing some…
Read moreHybrid BPO: A New Approach to Customer Care
Customer support, both pre and post-purchase, is an increasingly important function for businesses to determine their success and maintain a…
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