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Food world case study: how INGO created a customized project
Find out how INGO, thanks to its experience in the world of customer experience and effective communication with its customers,…
Read moreVirtual reception: an AI assistant to handle inbound requests
By integrating advanced technologies such as artificial intelligence and automation systems, companies can offer efficient and personalized services, reducing waiting…
Read moreControl Room: the digital brain of a company
Having a Control Room today is essential for corporate monitoring and security so that the processes for managing these activities…
Read moreMedical Appointment Management: Optimizing the Schedule to Improve Operational Efficiency
In the healthcare industry, efficient management of medical appointments is crucial to ensure optimal facility operations and improve patient experiences.…
Read moreBPO in the utilities sector: scalable customer service to address service disruptions.
The utilities sector faces increasingly significant challenges. Service disruptions can have a devastating impact on both customers and business operations.…
Read moreA success case in the fitness world
Thanks to its customer care services and innovative technological choices based on automation and AI, INGO has managed to create…
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