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AI Festival 2026 in Milan between Artificial Intelligence, Agentic AI and Customer Experience
The AI Festival 2026 in Milan is the meeting point for those who want to understand how Artificial Intelligence and…
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What are AI agents?
AI agents represent the evolution of customer service: no longer simple auto-response chatbots, but autonomous software entities capable of perceiving,…
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BPO manufacturing industry: how to optimize the customer experience
The article analyzes the evolution of BPO in manufacturing, exploring strategies to optimize the customer experience through the integration of…
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The future of customer service: the customer experience enhanced by Agentic AI
Agentic AI represents the evolution of artificial intelligence toward autonomous systems capable of perception, reasoning, action and continuous learning. With…
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