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What is knowledge management and why is it important in a company?
Knowledge management is a process concerned with the management and sharing of knowledge in a company, wich comrehend acquisition, use,…
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Evolved switchboard: managing customers and requests with voice bots
Automated main call handling systems to a switchboard enable support and decongestion of URPs and internal switchboards. This solution is…
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Virtual secretary: the scalable solution that helps corporate business
Virtual secretariat: the beneficial support for companies and enterprises The virtual secretariat is a service that supports companies, businesses and…
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Omnichannel strategy and the future of B2B e-commerce
Integration between the physical store and e-commerce is a primary need for many companies, which need to adopt an innovative…
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What is data literacy: data literacy in the company, machine learning and artificial intelligence.
By 2030, data literacy will be a key skill in the world of work. The ability to know how to…
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Machine learning: what it is, how it works and fields of application
What is machine learning? What are its possibilities and fields of application? Machine learning and artificial intelligence serving companies, businesses,…
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